VillageCare Rehabilitation & Nursing Center
**Alert** VillageCare is committed to the health and safety of our patients and staff. We continue to respond to the latest recommendations from State and Federal officials regarding the Coronavirus spread in NY, and at this time VCRN is accepting admission referrals. We have been following all guidelines by the NYSDOH to remain prepared for this spread. Please see below for more details on our response to the Coronavirus spread.
Quick COVID-19 Related Links
COVID-19 Reopening Safety Plan (printable version)
VillageCare Rehabilitation and Nursing Center is a state-of-the-art rehabilitation center. Designed not as an end-point facility, but rather a place where patients receive rehabilitation and recovery care to prepare them to return home, this modern center promotes efficient and effective delivery of rehabilitation services, respecting individual privacy and dignity.
Limited Family Visitation Halted
Effective, September 25, 2020
At this time, we regret to inform you that we must halt all in-person family visitation effective immediately. As per the New York State Department of Health mandate, all in-person visitations must not be allowed for 14 days if any COVID-19 test comes back positive from a patient or workforce member. Please know that we have taken every precaution to ensure the safety of our patients, visitors and staff and we are compliant with regulations. We will notify you once we are able to resume in-person visitation.
We have set up a special hotline, 212-337-5905 , if you have any questions or to receive any updates on our visitation policy.
We continue to offer Virtual Visitation and Window Visits. Families, friends and patients can arrange either a FaceTime or Zoom call or Window Visitation to keep in touch with their loved ones. In order to do so, you may call our Family Visitation hotline at 212-337-5656 or email [email protected]. You may also schedule an appointment online by filling out this form. We kindly ask that requests be made at least 1 day in advance.
For updates and COVID-19 status within the facility, you may call our Family Information Hotline at 212-337-5905.
Hotline hours: Sun-Sat, 8am - 8pm.
If you receive the voice message system, please leave a message and we will return your call as soon as possible.
We are also be providing phones and IPads to those patients who need them to help you keep in touch during this time.
We continue to exercise necessary precautions consistent with state DOH and CDC guidance including monitoring temperature of staff and residents and looking for other signs and symptoms of the virus. If anything is noted, staff will be sent home immediately. Patients that develop symptoms will be dealt with on a case by case basis and their families will be informed.
Please be assured that are doing everything we can to maintain a safe environment and that we continue to refine our protocols as new information becomes available.
Additional steps that we have already taken:
• Professional cleaning and disinfecting of the entire facility.
• No communal dining. Food is delivered directly to patient rooms.
• All staff wearing masks and other protective equipment.
• Patients are encouraged to wear masks as much as possible and practice social distancing .
Until further notice, pet privileges have been revoked, unless they are serving in the capacity of service animals.
Given the changing nature of the spread of Coronavirus in New York City, VillageCare reserves the right to make changes to this policy based on guidance from regulatory agencies.
Staff at The Center have been specially trained to enhance their abilities to interact with patients and to work in non-traditional ways with those in their care and with their families. The state-of-the-art medicine and care, along with surrounding and an environment designed to promote healing and well-being, enhance the patient staff-relationship.
Common areas are central to the two distinct "neighborhoods" that are created on each floor. The "commons" are where patients can socialize with other patients, dine, relax and visit with family, friends and loved ones. Dining areas on each floor have have self-serve hospitality food bars and full-service pantries.
The overall facility design promotes efficient and effective delivery of rehabilitation services, respecting individual privacy and dignity. A healing bamboo garden, integrated into the entire facility footprint so that it can be seen from all levels, will offer a place for quiet social interaction and contemplation. The design facilitates the flow of patients and staff throughout the Center. Operationally, wireless electronic medical records, wireless staff communications and electronic dietary, patient monitoring and workflow systems will support better staff functioning and patient care.
What People Are Saying
They [VCRN] take good care of you. You have to want it and have to be active. The staff of nurses, nurse aides and rehabilitation specialists are there to help you and are professional and very helpful.
VillageCare Rehabilitation & Nursing Center
For more information call 212.977.4600. Office hours are 8am-5pm.